Processing times are typically 1-3 business days. Delivery times vary depending on your location:

• Domestic (Within the U.S.): 3-7 business days.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

We accept returns within 14 days of purchase for a full refund, provided the items are in their original condition and packaging. Please contact our customer service team to initiate a return.

If you need to cancel or modify your order, please contact us as soon as possible. If the order hasn’t been processed or shipped, we will do our best to accommodate your request. However, once the order has been shipped, changes or cancellations are not possible.

If your item arrives damaged or defective, please contact us immediately with photos of the issue. We will arrange for a replacement or a refund, depending on your preference.

Yes, we offer gift packaging and the option to include a personalized note with your order. You can select these options during checkout.

We take pride in ensuring that all our crystals are ethically sourced from reputable suppliers. We are committed to supporting sustainable and fair trade practices in our sourcing.

Each crystal may have different care requirements, but generally, we recommend keeping them away from harsh chemicals and extreme temperatures. Some crystals can be cleansed with water or smudging, while others should be recharged in the moonlight.

You can reach our customer support team via email at [email protected] or by using the contact form on our website. We strive to respond to all inquiries within 24-48 hours.

Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information on pricing and availability.